GENERAL CONDITIONS OF HIRE as registered by France Passion Plaisance
and Chamber of Commerce Leiden under nr. B. 01199
Dutch registration includes extra paragraph "Booking Agent"
The hirer is the person who rents a boat and the letter is the person
who owns and rents out the boat.
The person hiring the boat must be 18 years old or older and will be
hold responsible for it. The letter will require the hirer to show
he/she is a responsible person. If he/she can not, a full repayment of
the fee will be made but without compensation.
REGISTRATION / BOOKING / PAYMENT
Payment within 7 days of a deposit of 40 per cent of the hiring fee,
will be required to reserve a boat. The balance must be paid 7 weeks
before departure. For all bank payment from other countries, the fees
will be in charge of the hirer.
By this same payment hirer declares to have read these conditions and
to agree with them.
A deposit of € 550 till € 1000 (accidental damage excess) in cash,
checks or foreign currency, will be asked before boarding.
This deposit will be given back at the return, in condition that the
boat and equipment are bought back in the same state they left,
undamaged, at the hour and place said. This amount represents the
insurance exemption in case of accident and is used as well for any
fees caused by the break of material or by a bad maintenance of the
boat during the cruise.
CANCELLATION OF TRIP
If it becomes necessary for you to cancel your booking, send a letter of explanation to the hirer as soon as possible. A cancellation fee according to the following scale will be charged:
More than 10 weeks before departure: 250 euro cancellation fee.
Between 10 and 6 weeks before departure: 40 % of net rental price + premium of cancellation and other insurances (if applicable)
Les than 6 weeks before departure: 100 % of net rental price + premium of cancellation and other insurances (if applicable)
7 weeks before departure the entire net rental price should be have
been received by us, delay of this can result in total settlement of
the 40 % already paid with the cost the hirer and the agent have made.
INSURANCE FOR CANCELLATION OF THE TRIP
This is to guarantee the payment of cancellation fees that will have
to be paid to the hiring company in case of cancellation. This
insurance is valid if you cancel your trip BEFORE DEPARTURE for one of
the following causes : serious illness, serious accident, death of
yourself, your husband or your spouse, a parent or a child. This
guarantee is valid for all the people on board. In case of
cancellation, the fees amount to € 80 + amount of the cancellation
The price of the trip includes insurance in case of damage to the
boat. The hirer and passengers are not insured. Bicycles are the
hirers responsibility. A charge will be made if they are lost or
AXA CROISIÈRE PLUS INSURANCE (see for details attachment of these
You can insure the deposit of the
boat, minor bicycle accidents and cancellation during the trip. This
insurance does not mean that you will not have to pay the deposit
and after damage the arrival base presents to you a bill for the
damages (never more than the deposit)
This bill plus the form attached to these conditions have to be sent
to Axa France for reimbursement.
conditions Axa cancellation insurance
see for Axa
Croisière Plus and fill out form
for Axa Croisière Plus and fill out form in
The hirer must notify all damage to the letter, who will advise him/her
what to do. The hirer or the victim of the accident will not be
eligible for compensation if the trip has to be cancelled.
The boat will be at disposal of the hirer after the following formal
procedures : - payment of the balance - payment of the security
deposit - inventory of the boat. The hirer can legitimately refuse to
take possession of the boat if it does not correspond with the one
presented in the brochure if essential equipment is not in working
order, or if it has not been cleaned to an acceptable standard The
venue for embarkation may be changed due to any circumstances not
under the letter's control.
The boat must be returned by the time and date agreed, except in
unforeseeable circumstances. The boat should be returned to the letter
in the same state it was handed over and according to the inventory.
The letter may make a charge for late return or if the boat is
abandoned. The letter can make the occupier repay all fees involved by
a late or abandon of the boat during the cruise.
USE OF BOAT BY HIRER
The hirer must respect regulations relating to river or sea
navigation. It is forbidden to cruise at night, as well as to take on
tow. The captain must not take on passengers not agreed at time of
In case of swelling or low water level, hazards on the serial or any
other events that may prevent navigation, the letter can in these
circumstances change the dates and places of departure. If the same
circumstances make the trip impossible, the payment can be used for a
similar trip at a future date if this is practicable. These conditions
apply when the events happen during the trip and only if the boat is
immobilised for more than 48 hours.
The cost of hire includes assistance in case of breakdown. Hirers
should arrange for any necessary repairs in accordance with the rules
BREAKDOWNS NOT ATTRIBUTABLE TO THE HIRER
If immobilisation due to breakdown exceeds 24 hours, the letter will
reimburse the hirer the amount he has paid on proportion to the time
of the immobilisation. This time counts from the moment the letter
informs the hirer of the breakdown. The hirer should not intervene in
any way unless in an emergency.
BREAKDOWNS ATTRIBUTABLE TO THE HIRER
If it is proved that the breakdown is the hirers fault, the hirer will
receive no compensation in case of cancellation of the trip. The
can keep the deposit to pay for reparations.
BOAT’S EQUIPMENT / PERSONAL EFFECTS
The hirer undertakes to notify all lost, damaged or stolen equipment
and will be required to pay for it. The letter is not responsible for
loss or damage caused in any way to the personal effects of the hirer.
Pets are welcomed on board. Nevertheless, the hirer will not however
be allowed to use the bedding, plates or dishes for his/her pet. Any
necessary equipment must be provided by the hirer.
For a reservation made with children
under 16 years old, you must absolutely give us:
The age, the weight and the height of
each child on board.
This information is very
important to determine the right size for the life jackets and the
ONE WAY CRUISE FROM BASE TO THE OTHER
Even if accepted by the rental company, the one way is never
guaranteed from the fact of the risks being able to affect the
The rental company can for a legitimate reason impose a reverse of
the one way direction or, upon repayment of the one way fee impose a
The hirer must phone the base of departure 48 hours before boarding.
Holidayboat.net-Pelangi van Houten acts as mediator between letter and
hirer will only be responsible for conscientious and reliable passage
of reservations, confirmations and payments.
Holidayboat.net-Pelangi van Houten acts for the responsibility and
risk of hirer and cannot be held responsible for eventual disputes
between letter and hirer.
Therefore French Law is applicable. In such a case the Agent will
dedicate himself to his best ability to help solving the problem.
www.holidayboat.net / Pelangi van Houten is partner of France Passion Plaisance
No.Chamber of Commerce Leiden: 28068596 ; rental terms registered under no. B. 01199
-see conditions- BTW (VAT) nr.BTW:
address: Duinschooten 12 b 238, 2211 ZC Noordwijkerhout Holland; phone 0031
6 4708 2691 fax 0031 84 746 6605
from USA, replace 00 by 011
Important information: Most payments are done by telebanking, using our Iban- and Swiftcodes (see below)
Presently this is the cheapest way to pay as it is promoted and regulated by the European Community.
Bank: Rabobank Noordwijkerhout the Netherlands 34 68 42 824.
IBAN number is: NL45 RABO 0346 8428 24 and the Swiftaddress is: RABONL2U. (can also be used by your bank in case of manual transfer)
Important about credit card payment (charges 1,2 %) :
Cashing-collection by our reservations office in France from your
Master- or Visa-card is also possible at an extra fee of 2%
You should therefore unblock for the amount to be paid and give us
your credit card number, title, expiry date and safety code.
We will also need a fax , e-mail or letter authorizing us
to collect the payment.
conditions Axa cancellation insurance
see for Axa Croisière Plus and fill out form
see for Axa Croisière Plus and fill out form